Evil Matt Gemmell on how to really piss off users — Update 2011


For too long, the field of user experience has preached about pandering to ordinary users – meeting their needs, empowering and even delighting them. iOS devices (and many of the apps that run on them) are often lauded as the pinnacle of user-centric design, but sociopathic developers can take heart: it’s still possible to design extremely unfriendly software. Join me on an evil tour of the very best principles of user-hostile design. (Bio: Matt Gemmell is an iPad, iPhone and Mac OS X developer specialising in user experience. He runs his own business, Instinctive Code, and is an invited speaker at industry conferences. He has written hundreds of articles on development and interface design at mattgemmell.com, and his clients include Apple and other Fortune 500 companies.) Copyright © 2011, Naklab Ltd. Released under Creative Commons Attribution-NonCommercial-ShareAlike 2.0 UK: England & Wales (CC BY-NC-SA 2.0)